FaQ

LIVE&LEARN GENERAL

What is live&learn and what do we do?

With the help of dedicated volunteers or interns, we support our partner projects with additional, hard-working hands or skills that are involved in the daily work and support the full-time staff. We are there to ensure that the work between the organization and you as a volunteer or intern is successful.

Who is behind live&learn?

We are Antje Nahnsen, native of Schleswig-Holstein, and Alex Allavena, born in Bavaria. We have been travelling, studying and working in South Africa since 1996. In 2006 we founded live&learn together with Hae-Rim Shin and Stephanie Fenske and ran the company together with Stephanie until 2015. In 2016, we took over the management and moved the headquarters to Cape Town.

How can you help?

You can get involved as a volunteer or as an intern at live&learn in South Africa and make a positive contribution to our work. Furthermore, due to the current pandemic situation, you can also apply for a virtual internship or virtual volunteering and get involved from home. You can also help with donations. Even a small amount can make a difference!

In which areas of responsibility can I work?

Social & Education, Medicine & Therapy, Animal and Species Conservation, Nature Conservation and Sustainable Development, Sports, Marketing & Communication.

GENERAL QUESTIONS ABOUT DONATIONS

How can I donate?

PayPal, credit card and bank transfer

Why should I donate to live&learn?

Through your donation you will provide a great help to South Africa and support our partner organizations. Through years of positive cooperation with local organizations, we are very familiar with the way the organizations work and their trustworthiness. Your contribution helps us to support our partners and to counteract the problems on the ground.

Do all my donations arrive at the project?

Financial responsibility and transparency are important to us. Our annual report is publicly available to you for a detailed overview. Each donation via PayPal will incur fees of 2.9% + 0.35 euros. Each credit card payment is charged at 2%. Donations that go directly to our bank account by bank transfer will incur the lowest fees and only a fraction of your donation amount will be reduced by fees.

Who do I contact if I have problems or questions about my donation?

If you have any questions about the donation process or have problems with it, please contact us by e-mail to info@liveandlearn.de  or by phone +49 (0) 4331 439 9708 (Germany) or +27 (0) 83 2949 495 (South Africa).  

What is the live&learn donation account if I want to donate by bank transfer?

We look forward to your donation – any amount is welcome. In order to make small donations possible, we collect your donations on our German account and then transfer them to South Africa in order to keep the fees for the international transfer low.

Antje Nahnsen Comdirect Bank IBAN: DE75 2004 1111 0230 9847 00 Bic Code: COBADEHD044
Please specify the purpose associated with the campaign.

How can I explicitly donate to a campaign?

If you would like to support us in an ongoing campaign, please do not forget to specify the purpose indicated on the respective campaign page for your donation.

What happens if I forget to specify the purpose of use?

Donations without purpose reach the project, which currently has the lowest donation level.

What happens if a campaign’s fundraising goal has not been achieved?

The collected donations will be forwarded to the project even if the campaign goal could not be achieved.

Are my donations tax deductible?

From a donation of 50 euros, your donation is deductible from the tax. For this, you will automatically receive the necessary donation confirmation.

Will I receive a donation confirmation?

Yes, a donation confirmation will be sent to you at the time of the donation. With a donation of 50 Euros, you will receive the donation confirmation, which you can submit to deduct your donation from the tax.

Is my data secure?

Yes, your details are safe. All data will be treated confidentially and will of course not be passed on to third parties. Only one indication of the most necessary data must be given.